Privacy Policy

At Social Data Tools, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Request a demo
• Contact our support team
• Participate in surveys or promotions
• Post comments or content on our platform

This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website or use our platform, we may automatically collect certain information about your device and usage patterns. This includes:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data (pages visited, time spent, etc.)
• Referral source
• Network information

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information and personalize your experience. For more detailed information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer support and technical assistance
• Send marketing communications, promotional offers, and newsletters (if you have opted in)
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests
• Improve our marketing and promotional efforts
• Develop new products, services, features, and functionality

3. Information Sharing and Disclosure

We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

3.4 With Your Consent

We may share your information with your consent or at your direction, such as when you authorize a third-party application to access your account.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Privacy Rights

6.1 GDPR Rights (for EEA Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data
• The right not to be subject to automated decision-making, including profiling

6.2 CCPA Rights (for California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect about you
• The right to know whether your personal information is sold or disclosed and to whom
• The right to say no to the sale of your personal information
• The right to access your personal information
• The right to request deletion of your personal information
• The right to equal service and price, even if you exercise your privacy rights

6.3 How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Websites and Services

Our website and services may contain links to third-party websites and services that are not owned or controlled by Social Data Tools. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

12. Your Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.